OnInnovation: Visionaries thinking out loud. A video oral history project advancing a culture of innovation powered by The Henry Ford.
Current Innovators







Historic Innovators







Upcoming Innovators
Charles Elachi
Dan Gurney
Jim Hall
Chuck Jones
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What Is SpaceX,Anticipating Needs,Business,The Internet And Humanity,Business (Part 2),Encouraging Innovation,Curiosity,Innovation from the Internet to Space Travel,Making Life Multi Planetary,Going to Mars,New Design Electric Cars,Solar Power,Personal Strengths,Hiring The Right People,Is America Good For Innovation,Ordinary People Change The World,Inspirations,Inspiring People,Encouraging Innovation Part 2,Risk Failure,Henry Ford,New Possibilities,
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ELON MUSK:
It is easy to get somewhat blasé about a rocket factory if you're here every day. But it's true what you're saying. I mean, this really is a rocket factory. And you're walking around and that's a rocket engine. And that's a stage that's going to go to orbit. And that's a space craft that's gonna carry people to the space station. And these are, actually, pretty remarkable things. But I have to remind myself of that from time to time because as I walk around, all I tend to see are how we're gonna fix that. We gotta improve this. We gotta change that design. So I have to sort of bring myself back, think about the big picture and remind myself that this is, actually, pretty cool, unusual stuff.
@ELON MUSK:
The reason I'm doing SpaceX is not due to some childhood epiphany or because I think this is the highest return on your investment [or] a way to spend money. I think starting a rocket company is an unusual thing to do and pretty risky. But I'm a big believer in us becoming a space exploring civilization and, ultimately, extending life beyond earth. When I was in college I tried to think what are the really big problems that face the world, that, which will most affect the future of humanity?
And the three that I thought were the most important were the Internet, transition to a sustainable energy economy, and third was space exploration, in particular, making life multi-planetary. And I didn't really think I'd have anything to do with the third one because that seemed like the process of governments, largely or entirely.
@ELON MUSK:
INTERVIEWER:
ELON MUSK:
Yeah, made a lot of money for a little kid.
INTERVIEWER:
ELON MUSK:
So my first company was not a consumer company. It was primarily providing Internet software to media companies to enable them to go online. But then the second company, PayPal, started off, originally, as EX.com. And then about a year after that the company merged with another company called Confinity. And both Confinity and EX had started from very different places.
INTERVIEWER:
Was that the real sort of big headline?
ELON MUSK:
And whenever we demonstrated the system to people, they wouldn't get excited about the aggregation of financial services. But they got really wowed by the fact that you could e-mail to somebody. And we were, like, "Wow, okay, that's the easy part." But we started focusing on that. Just let folks in on the e-mail payments part of it and then Confinity came in from a different area. They started off as a Palm Pilot cryptography program and then developed an application with that cryptography which was to be able to beam money tokens by the infrared port of a Palm Pilot. So you remember back in the day [that] Palm Pilots didn't have any connectivity, really? But they had the infrared ports. They could beam little things back and forth.
And then they added a feature. "Oh, well, let's just allow people to just use the website without using the Palm Pilot." And so we sort of converged to the same business model. And then in early 2000 about a year after both companies were formed and only a few months after we launched our respective websites we merged the companies, with EX.com acquiring Confinity. And initially, the company was known as EX.com. And then we used PayPal as the consumer brand. And then about a year after the merger, we changed the company's name from EX.com to PayPal to match the name of the product.
@ELON MUSK:
And, you know, previously, you had people that were sort of isolated cells, if you will, that with the communications mechanisms were weak. And there's really no way that any one cell had access to all the information of the collective consciousness. You know, you'd have to go to libraries here and there and talk to people and that sort of thing. But the way it is today, if you could be in the jungles of Congo and have a satellite link to the Internet and AC, have access to essentially the entire knowledge of humanity. I mean, that's pretty intense. I mean, that's a huge, huge difference.
INTERVIEWER:
ELON MUSK:
INTERVIEWER:
ELON MUSK:
INTERVIEWER:
ELON MUSK:
Yeah, so then in '95, I mean, I'd been on the Internet for a few years before that because, you know, since I've been in the physics arena and the sciences people were using the Internet for many years, as early as the '70s, they were using the Internet. But it was very difficult to use. It was text based. It was very difficult to get access to it. You had to be either in the government or in some academic institution. But once it became clear that the Internet was going to be widespread, that everyone would have access to it, that's when it occurred to me that this is really gonna fundamentally change humanity. And that became clear around about the '94 timeframe.
@ELON MUSK:
But how do we know it's you, right? The Federal Reserve has no authentication system that works for pulling money from people's accounts. But we came up with an idea for authenticating by making two small deposits in somebody's bank account which effectively made it a four digit pin. So only the person who had that bank account could tell what the four digit pin was because of those two little tiny deposits.
ELON MUSK:
We figured out how to authenticate a bank account without anyone even seeing you.
ELON MUSK:
That was one of the fundamental breakthroughs. There were many.
INTERVIEWER:
Well, just tell me one more; that's pretty big right there.
ELON MUSK:
That's a very big one. And the reason it's very big is because when you send money from one person to another, if you send it using a credit card you have a very high fee associated with that. But if you send it using an electronic check it only costs a few cents. Plus, the electronic check is very likely to be fraudulent but whereas credit cards, there's a huge amount of fraud associated with credit cards. So with the credit card system, your effective cost, including fraud, is probably about three and a half percent of the transaction. But the effective costs of the electronic check are maybe a quarter of a percent.
@ELON MUSK:
I think it's worth noting that when somebody has a breakthrough innovation, it is rarely one little thing. Very rarely, is it one little thing. It's usually a whole bunch of things that collectively amount to a huge innovation. But the problem is, because it's hard to convey a complicated thing to people, the innovator or the innovator's PR department will say, "Oh, such and such is the reason why it's better," just a little catch phrase.You know, like what is it with eBay? [Something] like, Pam wanted to do beanie babies or something. I mean, really that's not the basis for eBay. But that was, like, the PR department.
ELON MUSK:
The Pez dispenser, that's right. I'm, like...
INTERVIEWER:
And that's not even for a story, is it?
ELON MUSK:
So, anyway, yeah, it's, like, something the PR department made up. So really, its innovation is a collection of complex things that are usually difficult to convey so there is some sound byte that's given. You know, why is Southwest Airlines the most popular airline in the whole business? It's not just because they use 737s. Okay, I mean, if it was that easy, everyone could do it.
@ELON MUSK:
I think, generally, their {other people's} thinking process is too bound by convention or analogy to prior experiences. So it's very rare that people try to think of something on a first principles basis. They'll say, "We'll do that because it's always been done that way." Or they'll not do it because, "Well, nobody has ever done that. So it must not be good." But that's just a ridiculous way to think.
INTERVIEWER:
ELON MUSK:
I don't know. I've just always thought that way, I suppose. I mean, I would always think about something and whether that thing was really true or not. Could something else be true or is there a better conclusion that one could draw that's more probable? I don't know. I was doing that when I was in elementary school. And I would just question things. Or, maybe, it's sort of built-in [to our nature] to question things.
I wanna go back to [the] nuts and bolts and PayPal. Tell me about how Bill...
ELON MUSK:
It would infuriate my parents, by the way.
INTERVIEWER:
ELON MUSK:
It would infuriate my parents.
INTERVIEWER:
That you would think differently about things, or, what?
ELON MUSK:
INTERVIEWER:
Now, you have, what, five kids? Are any of them doing that back to you?
ELON MUSK:
Yes. Well, one of them in particular just asks "why" a lot. He's a master of the chained "why."
INTERVIEWER:
ELON MUSK:
@ELON MUSK:
And if the space transportation costs hundreds of millions of dollars and billions of dollars and people don't think there's a way of doing it that doesn't bankrupt us, they're not gonna want to do it. So we've gotta figure out a way to do it that's affordable and workable and reliable. And that's why I started Space EX, it's really to try to make a huge difference, at least, in order of magnitude of more difference in the cost of space transportation and in the magnitudes of the capability of space transportation because we need very big rockets if we're going to, you know, make life multi-planetary.
@ELON MUSK:
Well definitely, the long time vision is to help make life multi-planetary. So really these are all steps along the way to doing that. So we're starting off with a small rocket capable of putting half-ton satellites into orbit. We're about to do our third launch which will carry an air force satellite and two small NASA satellites in about a month. And then we've got our big rocket under development, the Falcon Nine, which will, actually, be the most capable rocket in the world or at least, the Falcon Nine Heavy, which is a larger variant of it with two side boosters, will be the most capable rocket in the world.
INTERVIEWER:
ELON MUSK:
INTERVIEWER:
ELON MUSK:
Well, on launching Falcon One we are going to be launching Falcon Nine sometime next year. We expect it to have the rocket at Cape Canaveral around the end of [this] year and launch sometime next year. And that'll carry both heavy satellites over ten-tons to orbit as well as transport our Dragon Space Craft, deliver it to orbit so it can go to the space station and be re-supplied. So two years from now, we expect to have launched our big rocket, demonstrated, and re-supplied the space station. Four years from now, I think we will demonstrate manned transport. And six years from now, and we'll have our heavy lift launch vehicle operating.
@ELON MUSK:
INTERVIEWER:
ELON MUSK:
There's a lot of variability around that prediction.
INTERVIEWER:
Is that sort of in the back of your mind somewhere?
ELON MUSK:
INTERVIEWER:
Tell me just a little bit about why you wanna do that.
ELON MUSK:
INTERVIEWER:
ELON MUSK:
@ELON MUSK:
So, I had lunch with J.B. and Harold and J.B. mentioned this company, AC Propulsion, which had this car called the TZero which was a kit car with lithium ion batteries that had a 0 to 60 mph and, 250 mile range. So I was, like, "Yeah, wow, that sounds great." And that sounds about right because if you go from nickel metal hydride to lithium ion, you about double the energy density. And the EV1 which was the nickel metal hydride car had had about a 120 mile range. So if you double the energy density, you're gonna get a 40 mile range or thereabouts.
Anyway, but they did end up introducing me to three guys, Martin Eberhart, Mark Topning, and Ian Wright, who were interested in productizing the TZero. So I funded the company and worked with those three guys to develop the Tesla Roadster. And the design ended up being an iteration primarily between myself, J.B. Staubel, the guy I'd had lunch with who joined Tesla right after I funded it, and Martin Eberhart.
Yeah, with the Tesla Roadster, with the sports car, it's a two-seater sports car, very high performance. It says super car performance. In fact, it'll beat any Ferrari or Aston Martin in acceleration. And it has more than twice the energy efficiency of a Prius. The fully-computer well-to-wheel efficiency taking a gallon of oil and converting that to generate electricity, taking transmission losses and charging losses into account, counting how many miles you get, and taking that gallon of oil and refining it to gasoline and seeing how many miles you get, that's how you get the well-to-wheel efficiency.
@ELON MUSK:
And there I have to give a lot of credit to Lyndon Rive (PH) and Peter Rive (PH) who are actually my cousins. (CHUCKLE) But they're the guys making it happen. And although I contributed to the initial idea, that's really just a small part of the equation. As Edison said, "It's one percent inspiration, 99 percent perspiration." And they've just done a phenomenal job on executing that company and making solar power affordable. And also it's innovation on so many levels because there's the insulation and the construction of the solar power.
But then you've also have to say, "Well, how do you make it so that people don't have to outlay a bunch of money?" Because solar power is very much a cost of capital type of business 'cause once you've paid for it, there's no fuel. So it's really how do you reduce the cost of capital for buying the thing in the first place. And they've come up with some very innovative financial tools working with Morgan Stanley. They set up a $300 million fund that allows people to establish solar power with no money down. So I mean how do you like this proposition? You put no money down, and your electricity bill goes down?
INTERVIEWER:
ELON MUSK:
What's not to like? Exactly. So they're growing like gang busters.
@ELON MUSK:
It's a little intense. Actually, I'm trying to throttle back because particularly the triplets are starting to gain consciousness. They're, you know, almost two. And well, before kids gain consciousness, they don't really know if you're there or not. I mean they know that people are there. They recognize familiar faces, but they don't know, and they don't have expectations that Dad will be home at a certain time. The twins do. They're four.
INTERVIEWER:
ELON MUSK:
INTERVIEWER:
ELON MUSK:
It does vary. So I mean right now I'm probably 60/40, or 60 percent SpaceX, 40 percent Tesla. Well, actually probably, 60 percent SpaceX, 35 percent Tesla, and five percent Solar City and everything else. So most of my time is really split primarily between SpaceX and Solar City. Long term I'd like to reduce the total number of hours worked and to be roughly 25 percent Solar City, sorry, 25 percent Tesla, maybe...
INTERVIEWER:
ELON MUSK:
@INTERVIEWER:
ELON MUSK:
But even then, laws can be broken where you can find some corner case in a very unusual circumstance that will break it. And that's the transition from Newtonian to Einsteinian mechanics. Newtonian mechanics are actually extremely predictive of reality except as you approach the speed of light. Since, you know, back in the day with their primitive instruments, they couldn't detect these tiny little differences. So you know Newtonian mechanics appeared to predict everything perfectly.
INTERVIEWER:
ELON MUSK:
INTERVIEWER:
What do you look for in someone?
ELON MUSK:
What do I look for? It depends on the task. You know, it's different, and I'm not necessarily looking for someone who has brilliant analytical ability if their job is going to be assembling hardware. But I think, generally, I look for a positive attitude and are they easy to work with, are people gonna like working with them? It's very important to like the people you work with, otherwise life [and] your job is gonna be quite miserable. And, in fact, we have a (CLEARS THROAT) a strict "no-assholes policy" at SpaceX. And we fire people if they are. I mean, we give them a little bit of warning. But if they continue to be an asshole, then they're fired.
INTERVIEWER:
ELON MUSK:
Yeah. Because you know, if your boss is an awful person, you're gonna hate coming to work.
@ELON MUSK:
I think the United States is more open to new ideas than any country in the world. And I think becomes somewhat of a self-fulfilling prophecy in that because the United States is open to new ideas, it attracted people from around the world who had new ideas. And so it becomes a (CLEARS THROAT) you know, so now it's filled with people who like new ideas. (CHUCKLE) And who aren't (CLEARS THROAT) bound by history.
In most [other] countries, it may shock people in the United States. In most [other] countries, that's not the reaction. People tend to think, "Oh, that person did well because they screwed somebody else." Or they try to rise beyond their station [and] that was really inappropriate of them to be nouveau riche, to use a French word. (CHUCKLE) And Australia, for example, which is arguably similar to the United States in a lot of ways, but they tend to not, they tend to try to knock down people that have risen too high. They're called the tall-poppy syndrome. You know, tall poppies get shot. So I think that's really a good thing about the United States.
@ELON MUSK:
Well, you have to look at it, what's the definition of an ordinary person? I probably wasn't that ordinary. But my lack of ordinariness did not manifest itself until later in life. Or wasn't all that obvious. (COUGH) But I think people can choose to be not ordinary. You know, they can choose to not necessarily conform to the conventions that were taught to them by their parents. So, yes, I think it's possible for ordinary people to choose to be extraordinary.
@ELON MUSK:
I think on like Wikipedia it says that I was inspired by my father in terms of technology. This is actually not true. I think that needs to be corrected. (CHUCKLE) He's somewhat of a Luddite actually in many respects, and particularly computers. He didn't wanna buy a computer and refused to use computers and said they would never amount to anything.
So I actually had to buy a computer with saved up [money]; I saved up my allowance. And he did contribute a bit after I saved up my allowance. But he initially refused to buy a computer for me. But he was an engineer, an electrical and mechanical engineer. So I was exposed to technical subjects when I was growing up. It's just that he wasn't much of a technologist. As far as role models, I think there's obviously somebody, the obvious role models. I think Edison was certainly a role model probably one of the biggest role models.
INTERVIEWER:
ELON MUSK:
But on balance, I'm a bigger fan of Edison than Tesla because Edison brought his stuff to market and made those inventions accessible to the world, whereas Tesla didn't really do that. So he would certainly be a big one. And you know, I think the great technologists--Steve Jobs at Apple, Bill Gates. I actually thought Disney was a pretty good innovator. I like Disney, yeah.
@ELON MUSK:
I try to make it a really fun place to work, really enjoyable. And I talk about the grand vision of SpaceX, where we wanna go, what we wanna do; we wanna take people to orbit and beyond. We ultimately want to be the company that makes a difference in extension of life beyond earth, which is one of the most important things that life itself could achieve. And so sort of you construct this great Holy Grail potential in the future. You have to stay grounded in the short term. 'Cause if you don't do things that pay the bills you're not gonna achieve the ultimate long-term objective. But it's nice to have that sort of Holy Grail long term potential out there as inspiration for coming to work.
INTERVIEWER:
ELON MUSK:
Yeah, no, I'm a volunteer. I mean I don't need the money. There's nothing [I want to buy]. It's not like I'm sitting here saying, "I wish I could buy such and such a thing." I could buy it. I get paid minimum wage. Actually, I don't even get overtime. So but not being motivated, personally, by money is not the same as saying that I think SpaceX shouldn't make money. In fact, it's very important that SpaceX is profitable, or we'll not be able to earn the money necessary to continue future developments because the company's at a scale right now where I can't afford to just personally fund it and not get any [return], and we don't generate any revenue. We have to sort of earn our keep 'cause we're a pretty big company right now.
@ELON MUSK:
I think it's really a mindset. You have to decide. We're going to try to do things differently. Well, provided that they're better. You shouldn't do things differently just because they're different. They need to be different or better. But I think you have to sort of decide. Let's think beyond the normal stuff and have an environment where that sort of thinking in encouraged and rewarded and where it's okay to fail as well. Because when you try new things, you try this idea, that idea, (CLEARS THROAT). Well, (CLEARS THROAT) a large number of them are not gonna work, and that has to be okay. If every time somebody comes up with an idea it has to be successful, you're not gonna get people coming up with ideas.
@ELON MUSK:
Well, it's like the Nike slogan. You know, just do it. Just showing up is half the battle. (CHUCKLE) You gotta try hard to do it, and don't be afraid of failure. You also need to be rooted in reality. It's easy to get high on your own supply. It's as Scar Face said, "you've gotta not be afraid to innovate", but also don't delude yourself into thinking something's working when it's not, or you're gonna get fixated on a bad solution.
@ELON MUSK:
Yeah, actually there's a lot of things about Ford that I think are really interesting. He's often associated, obviously, with the moving production line. That was a big innovation. But Ford was just the kinda guy that when something was in the way, he just found a way around it. He just got it done. He was also big on vertical integration, which I actually think is good. In [the] modern world, people have started to think that vertical integration is bad. I think Ford was right that you do wanna be vertically integrated. Not to a silly degree, but you do wanna be vertically integrated.
I think it's good to combine engineering and production. So have development and production close together because when you try to make something there's a big leap between making that first prototype and actually making it, manufacturing it in large quantity with good quality. It's really hard to make that leap. And for some reason people decide, "oh, they're gonna do engineering here and do the manufacturing on the other side of the world." And I think that actually ends up being, often being pretty inefficient. I like that combination of engineering and production.
What else is there? You know, Ford, at least in the beginning of his career, I think he got a little too high on his own supply later in his career, or Ford would have remained the largest car company in the world. But at least the beginning of his career, he actually was really focused on what the customer wanted. What the customer needed. And sometimes the customer doesn't actually know what they need. But he really figured it out. Like, if we can make this car really affordable, reliable, something that finally [someone] can depend on their livelihood for, man, that's really gonna make a difference in people's lives.
@ELON MUSK:
I do wanna go to space and eventually it would be really cool if I could go to Mars. That would be super awesome. But this is not about me getting to space, it's really about enabling others to get to space. It's about enabling the extension of life beyond earth. So I'd like to go in the first one. Actually, if I didn't have all these [projects], so much depending on me, I would, actually.
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Playing 1 of 22 - Elon Musk
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How does one person balance diverse interests and manage successful endeavors in space technology, sustainable energy and the Internet? From his early days teaching himself to program computers, learn how Elon Musk has worked to improve the quality of life for everyone through technology. ![]() ![]() |
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